At TheMetaFive, customer satisfaction is important to us.

Eligibility for Refunds

Refunds may be issued in the following cases:

• The purchased service was not delivered
• The product is proven to be non-functional
• Technical issues that cannot be resolved by our support team

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchase
• Incorrect product selection by the customer
• Services already delivered and functioning correctly

Refund Request Process

To request a refund, please contact our support team with your order details and a clear explanation of the issue.

Processing Time

Approved refunds are typically processed within 5–7 business days.